Partner Programme
One programme, one code and four kinds of introduction. This guide explains what each of the four covers, what has to happen before an introduction earns anything, and where to watch it from.
What Qualifies an Introduction
The event that counts
An introduction qualifies once the person you referred completes a paid subscription. Signing up is not the qualifying event: an account that never reaches a paid plan leaves the introduction sitting at Pending until its window closes, and it then shows as Expired.
Why professionals take longer
A professional has to be verified before they can subscribe, and verification is not instant. Introductions of professionals are therefore given a longer window than introductions of consumers, and the programme page states the window that applies rather than fixing it in this article.
If the payment is reversed
A full refund of the qualifying payment, or a chargeback the payment is lost to, withdraws the reward and marks the referral row as refunded. A partial refund leaves the reward in place.
What a Reward Is
Rewards are credited as free subscription months. They are service credit and nothing else: there is no cash equivalent and no payout.
- Applied automatically on a paid plan: if you already pay for a plan, a qualifying introduction is credited without a claim step
- Claimed on a free plan: if you have no paid plan, the referrals dashboard shows a claim button. Claim within the time it shows; claiming starts a subscription whose free months come first, and billing begins once they end
- They stack: each qualifying introduction adds to the months already credited
- Fair use applies: once your completed introductions reach the cap for a rolling window, you cannot start new referrals until older ones fall outside it. The cap is shown on the programme page and on your dashboard
Where Your Dashboard Lives
There is one set of referrals behind two doors. Working in a personal view, the dashboard sits under Account, then Subscription, then Referrals. Working in a professional view, it sits under Billing instead. Both show the same code and the same list.
The day-to-day mechanics of that dashboard, including how to invite someone by email and what each status on a row means, are covered in the Referrals article.
The Terms That Govern It
The programme runs under the Partner Programme Terms, linked from the foot of the Partner Programme page. The terms are the authority on eligibility and on the circumstances in which a reward can be withdrawn, and they take precedence over this summary wherever the two read differently.
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