Custom Booking Questions
Add questions to your booking form to collect information from clients before their appointment.
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Adding Questions
Create custom questions that clients answer when booking.
- Navigate to Calendar > Booking Link in the sidebar
- Select the Questions tab
- Click "Add question" to create a new question
- Enter the question text and choose the question type
- Optionally mark the question as required
- Click Save to add the question to your booking form
Question Types
Choose the right input type for each question.
Text
A free-text field where clients can type their response. Best for open-ended questions like “Please describe your legal matter”.
Dropdown
A dropdown menu where clients choose one option from a list. Best for questions with several predefined answers, such as “What type of legal matter is this?”. You need to add at least two options before the question can be saved.
Radio Buttons
A set of radio buttons where clients select one option. Best for questions with a small number of choices, such as “Is this your first consultation?”. As with Dropdown, at least two options are needed.
Checkbox
A single checkbox for yes/no questions, such as “I agree to the terms of engagement”.
Phone Number
A phone number input with country code selection. Use this when you need the client's phone number formatted correctly.
Managing Questions
Reorder, edit, or remove your booking questions.
- Drag and drop questions to change their display order
- Click Edit on any question to modify it
- Click the delete icon to remove a question (this cannot be undone)
- Toggle the required setting to make a question mandatory or optional
Tip
Keep your booking form short and relevant. Too many questions may discourage clients from completing the booking. Focus on information you need before the appointment.
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